Emergency response are carried out from Willows, which covers approx. 80 square miles and protecting a population exceeding 10,000. This is between two districts, which run out of a single fire house. One being the Willows Rural Protection district, which has a population of approx 3,000, and covers approx 78 sq miles. The other being the Willows City district, with a population of approx 7,000 and approx 2 sq miles.
In 2012, the department responded to approximately 802 calls for service. Response times average 4 minutes per call.
Calls range from many different situations which include:
The Willows Fire Department also continues to provide emergency dispatching service for nine rural fire jurisdictions. In 2012 there was a total of 1,296 calls dispatched from the Department.